Secure login
To log in, enter your username and password on the Sportaza login page. Your account is protected by 256-bit SSL encryption, which secures all connections to the website.
After logging in, you can access your balance, game history and account settings. Sportaza recommends choosing a strong, unique password and not sharing it.
If you play frequently, keep your login details in a secure place. Never share your access credentials with support or third parties.
Forgot password – Recovery
If you've forgotten your password, click "Forgot password?" on the login page. Enter the email address you provided during registration.
Sportaza will send you a recovery link to your email address. Click this link to set a new password. The link is valid for a limited time only.
Enter your new password twice to rule out typos. After saving, you can log in with your new credentials.
- Click "Forgot password?" on the login page
- Enter your registered email address
- Check your email inbox for the password recovery link from Sportaza
- Click the link (it remains active for a limited time)
- Enter your new password twice
- Click "Save changes"
Access on different devices
You can access your Sportaza account from any device with a web browser – desktops, tablets and mobile phones. Your account details are the same everywhere.
For mobile gaming, Sportaza offers web browser access without needing to download an app. Simply open the website in your web browser and log in.
All deposits and withdrawals, bonus promotions and game histories are synchronised across all devices you log into.
Account security and data protection
Sportaza encrypts all transactions and personal data with 256-bit SSL encryption. This security technology is the industry standard for online banking and secure websites.
Your password should only be known to you. Sportaza support will never ask for your password. Don't disclose it, even if someone claims to be a support agent.
If you notice your account has been used without authorisation, change your password immediately and contact Sportaza support.
Common login problems
If you can't log in, first check that your internet connection is stable. Then try reloading the page.
If the website won't load or games won't start, your browser cache may be the cause. Clear your browser cache or try a different browser. Disabling browser extensions (such as ad-blockers or VPNs) can also help.
Should the problem persist, contact Sportaza via live chat or email. Support is 24/7 available.
Account closure and self-exclusion
To close your account permanently, contact Sportaza support by email requesting account closure. This cannot be done from your customer account itself.
Sportaza also offers temporary self-exclusion options and play limits, which you can use to restrict your gaming. These can be managed through your account settings.
If you close your account, no new logins can be created using the same email address. Any outstanding funds will be sent to you via the standard withdrawal process.
FAQ
Can I reset my password through support?
Sportaza support cannot reset your password itself. Instead, use the "Forgotten password?" feature on the login page. Support can help you with technical issues with password recovery, but will never set a password or tell you what it is.
What should I do if I've been hacked?
Change your password immediately using the "Forgot password?" feature. Then contact Sportaza support straight away via live chat or email to report the suspected unauthorised access. Support can implement further security measures.
Can I have multiple accounts?
No. Only one account per person is permitted at Sportaza. Using multiple accounts breaches the terms and may result in account closure. If you've accidentally created an additional account, contact support.
How long can I stay logged in?
There is no time limit for a login session. You can remain logged in as long as you like. For security reasons, we recommend logging out if you are playing from a public computer or shared device.
Can I temporarily lock my account?
Yes. Sportaza offers options for temporary self-exclusion and play limits. You can set these up in your account settings. A temporary suspension is different from account closure and can be lifted later.
